Derby NWS
CONTACT US
Customer Care is our Focus
We love our customers, so feel free to call or schedule a visit during normal business hours.
Hours
Mon | 08:00 am – 05:00 pm | |
Tue | 08:00 am – 05:00 pm | |
Wed | 08:00 am – 05:00 pm | |
Thu | 08:00 am – 05:00 pm | |
Fri | 08:00 am – 05:00 pm | |
Sat | Closed | |
Sun | Closed |
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NEW SERVICE REQUEST DOCUMENTS
NEW SERVICE REQUIRED DOCUMENTS
Download and fill out these documents. Once completed, submit these 3 forms along with warranty deed or lease agreement to office@derbynws.com. Deposit can be made through the Pay My Bill link on the home page of this website.
Welcome to your Derby New Water System!
SERVICE DISCONNECTION REQUEST
disconnect service
Download and fill out this form and submit to office@derbynws.com to disconnect your new service.
Derby Request to Disconnect Form (pdf)
DownloadREPORTS AND DOCUMENTS
TCEQ NOTIFICATIONS
Files coming soon.
Billing Questions
Due to a higher than normal call volume, we have set up a quick way to receive a duplicate bill.
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